Managing your claim is our priority

If you have a new claim to report, please download and complete one of the below claim forms and email it to newclaims@prorisk.com.au. If you have any questions you can contact a claims officer on 03 9235 5255 during office hours.

To check the status of a current claim you can contact a member of our claims team during office hours on the above number, alternatively scroll down to learn more about accessing our online portal ClaimPro to view the status of your claim.

When you suffer a loss we understand it’s a delicate situation and we mean it when we say we really care. ProRisk offers a 24 hour a day, 7 days a week Emergency Claims Assistance Line that you can contact to lodge a new claim in the event of an emergency.

Motor Vehicle claims

ProRisk and Armada Underwriting have appointed Innovation Group to manage all motor vehicles claims. If you have a new motor claim to report, please direct your claim to armada@au.innovation-group.com