Due to the weather event in QLD & Northern NSW, our QLD & Northern NSW staff may have limited access to phone or email. Our support teams are ready to assist.

For Cyclone Alfred claims, please email newclaims@prorisk.com.au with client details and supporting documents. Delays are expected due to high volume, but we will process claims promptly. For urgent updates, contact 03 9235 5255 (business hours) or 1300 305 834 (24/7 Emergency Support).

Thank you for your patience and understanding. Our thoughts are with all affected.